A technology plan is a lot like a strategic plan or a project plan. It’s a formal mechanism for helping you to see where you’ve been, where you are and where you’re going. Technology planning is especially vital because bad decisions in this area can cost so much in terms of wasted spending and staff time. It reflects feedback from your key stakeholders (staff, patrons, board members), and also ties back to your strategic priorities and your long-range goals.
Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!