5 June 2007 - 2:52pm | by Sarah Washburn

In many public libraries, volunteers play a significant role in supporting the services libraries provide. In particular, technical support tops the list of areas in which savvy community members can help fill a crucial and valuable need.

Kristi Bryant, from the Wells Public Library in Wells, Maine, spoke to us about her library's volunteer experiences:

17 May 2007 - 11:37am | by Sarah Washburn


The Natrona County Public Library in Casper, WY, has found a reliable and comprehensive solution for time and print management: the time-honored tradition of the library card.

11 May 2007 - 2:13pm | by Guest

If your library does not have tech support at your location, you might be able to arrange remote support from a county, regional or state library agency. TechSoup.org discusses the potential benefits, and outlines features of the available software.

12 April 2007 - 2:53pm | by Guest

Over at librarian.net there's an interesting discussion about how to make online games available without compromising computer security. The overall recommendation is to allow access to online games that are truly online but not to allow any downloading. Library staff describe their experience with games and software such as DeepFreeze, Centurion, and the Shared Computer Toolkit.

12 March 2007 - 5:07pm | by Guest

John Blyberg (www.blyberg.net) among others, has blogged about this terrific series of short films on the subject, in the style of the Mac/PC television ad, produced by the Allen County Public Library


8 February 2007 - 4:40pm | by Kami Griffiths

The computer and the internet are wonderful tools, but what do you do if you have limited vision?

2 February 2007 - 6:07pm | by Xavier Aubuchon-Mendoza
29 January 2007 - 11:52am | by Kami Griffiths

If you’re able to read this using a DSL or cable internet connection, consider yourself lucky. Many Americans still don’t have access to high speed lines and are still relying on dial up. For communities tired of waiting for the local cable or phone companies to provide service there’s another alternative. This information is particularly useful for rural libraries who may be required to provide high speed access.

In the Appalachian area of Ohio, Bob Dixon and Alan Escovitz from Ohio State University are pioneers. They refer to their project as “rural datafication”, a play off of the effort to bring electricity to remote areas during the New Deal referred to as “rural electrification”. They are bringing broadband Internet connectivity to rural communities such as Chesterhill using satellite technology. Funding from the American Distance Education Consortium (ADEC) enabled them to purchase the hardware, Dixon and Escovitz volunteered their time to train a local technician and they worked together to install it. The satellite dish, only three feet wide, is located behind the library connected to an antenna on the roof. It sends a signal to another antenna on top of the water tower. This broadcasts a wireless signal for several miles providing access to those with a special antenna. This has enabled businesses to flourish and the community to stay connected and participate in distance education programs.

12 January 2007 - 10:48am | by Xavier Aubuchon-Mendoza

While I was talking to Amanda Taylor, Head Librarian of Concordia Parish, Louisiana, she mentioned a clever way of using keychain drives for her PAC network.