Have you heard of the Library Edge project? If you're a regular visitor to our site, you have seen resources and stories we're shared in support of the project over the last year. You may also have attended one of our Library Edge Benchmark webinars. The Edge Benchmarks are the driving force behind the Edge Initiative. The benchmarks can help library staff understand best practices in public access technology services for their communities and determine what steps they need to take to improve their public technology.
This morning, Stephanie Gerding and I delivered a ½ hour Introduction to TechSoup webinar for Oregon public libraries (thank you to the Oregon State Library for organizing this!). The session was designed to introduce staff in Oregon public libraries to TechSoup resources.
Huge thanks and kudos to Joe Olayvar from the WA State Library, who skillfully presented our most popular TechSoup Edge Initiative webinar yet: Basic PC Troubleshooting. Missed the session? Don’t worry! It was recorded. A number of resources were shared during the session and I’ll include links to those here. We'll be going through the questions that were asked during the session and will create a blog post to respond to those that weren't answered.
After gathering extensive feedback from the library field and testing beta benchmarks with libraries around the US, the Edge Coalition has completed the Edge Benchmarks Version 1.0. The benchmarks can help library staff understand best practices in public access technology services and determine what steps need to be taken to improve technology that is being provided to the public.
When a computer freezes or a printer jams, what do you do? Would you like to know more about basic troubleshooting on a Windows PC so you can minimize downtime? We're providing an introductory level webinar that will introduce you to tips and techniques that will help you understand how to fix common problems.
We have lots of interesting online learning opportunities coming up. Our webinars are always free and include fantastic speakers. Get your questions answered! See our events page for full listings. Leave us a note in the comments if there is a topic you'd like to see offered or a speaker you'd like to recommend. Hope to see you there!
TechSoup is excited to be part of a coalition of library and local government organizations working to develop public access technology benchmarks for public libraries.In support of the Edge Initiative, we've been hosting monthly webinars related to benchmark topics. Here's a review of the webinars delivered in 2012 (including links to recordings of the sessions).
We have lots of great webinars coming up soon. Our webinars are always free, and include great speakers in an interactive online learning environment. Get your questions answered! See our events page for full listings.
One of my favorite things that I'm working on right now is a webinar series for TechSoup for Libraries based on the Edge Initiative Benchmarks. It's an opportunity to find out about and highlight some great examples of technology services in libraries.