Submitted by Brenda Hough on 17 December 2013 - 7:49am
The Edge Initiative toolkit helps libraries assess how their community is using library technology, identifying strengths and also areas for improvement. The toolkit includes benchmarks and Benchmark 8
states, "Libraries have sufficient staff with technology expertise to help patrons achieve their goals." This article will highlight one library's approach to fostering staff technology skill building.
Submitted by Brenda Hough on 29 August 2008 - 11:00am
Happy birthday to Chris Peters, MaintainIT Cookbook author and one of my favorite people to turn to when I need to better understand something about library technology. If he doesn't know the answer to a question I ask, he sees that as a challenge and soon he does know and explains it to me, too.