privacy

Expert Tips for Protecting Patron Privacy

Expert Tips for Protecting Patron Privacy

 

privacy keyboard

Patron privacy is an ongoing issue in the library world. In the modern library, data collection is a reality, and customer information is a double-edged sword. On the one hand, data collection allows libraries to understand their patrons better and personalize services. On the other hand, collecting and using patron data is a serious challenge to the library profession's ethical commitment to protecting patron privacy. And it gets even more complicated when this data is handled by a third-party vendor, such as an integrated library system or an online catalog.

For our June webinar, we invited two privacy experts to explore these issues and discuss tips and resources.

5 Tech Tips I Learned from ALA 2016

5 Tech Tips I Learned from ALA 2016

ALA 2016 logo

If you've ever attended American Library Association's Annual Conference, you'll probably agree with me that it is two things: useful and overwhelming. I generally try to hit as many tech-related sessions as I can with a few author signings thrown in here and there.

But by the time I get home, I look at my massive Google Doc of notes and think, "Wait, what did I learn again?" This year in Orlando, I tried a different technique. As I took notes, I highlighted the key tech tips from the sessions I went to. I've picked out some of my favorites, so if you too are feeling overwhelmed or were not able to go, I hope you find these beneficial to your library's tech goals!

10 Tips for Protecting Your Online Privacy and Identity

10 Tips for Protecting Your Online Privacy and Identity

shiny lock on green door

These tips from the Internet Society not only can help all of us as individual consumers, but they're also useful for your library's basic computer or tech skills classes. This blog was originally published on the TechSoup blog

For a lot of us, shopping season is just around the corner. And for those of us who can't be bothered with crowded malls or lines at the register — it's online shopping season.

But before you spend time loading up your online shopping cart, take a few minutes to learn a little about managing your digital footprint and also protecting your online privacy. When it comes to your online privacy and identity — knowledge is the gift that keeps on giving. Here are 10 tips that can help from the Internet Society!

Healthy Fear, Healthy Habits: Teaching Privacy to Patrons

Healthy Fear, Healthy Habits: Teaching Privacy to Patrons

Digital peeping toms. That phrase gives you the chills, doesn't it? It scary to think that your activity online can be tracked by corporations, the government, hackers, and other nefarious (and seemingly un-nefarious) entities. But with proper education, Internet users can fight back against these digital creeps.  

 

A Closer Look at Two Cybersecurity Bills That Affect Libraries

A Closer Look at Two Cybersecurity Bills That Affect Libraries

Last week, I got an email from the ALA urging me to contact my U.S. Senators about protecting privacy (I'm sure many of you received the same message!). The email laid out two pieces of legislation the Senate might consider in September before recessing again for the November elections. I wanted to delve into these bills a little further to see how they impact public libraries and patrons.

3D Printers and Library Policy: Cool Technology Needs Rules Too

3D Printers and Library Policy: Cool Technology Needs Rules Too

When a new and exciting technology comes around, such as a 3D printer, it can be easy to forget about rules and policies. And yet, no matter how cool that 3D printer might make your library look, it's still a piece of public use technology. And public use technology requires clear rules and policies.

The Light and Dark Sides of Social Search

The Light and Dark Sides of Social Search

Teaching, learning and research have always been social activities involving heavy reliance on trust, reputation and brand awareness., and these social aspects of information seeking behavior grow more prevalent every year. This natural tendency to seek reliable, community-validated information sources has traditionally drawn people to libraries for two reasons.

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.