impact survey

Five Questions You Might Have About Measuring Outcomes

Among Americans who visited a library in 2012, one in five attended a class, lecture, or program for adults. Did those visitors enjoy the program? Did they learn something from it? Will they attend another program like that? Or was it not what they expected? Unless you have psychic powers, you won't know what your patrons got out of a program or service unless you ask.

TechSoup for Libraries recently teamed up with the Public Library Association (PLA) on a webinar that gave an overview of outcome measurement from Project Outcome. This new program from PLA provides simple tools for libraries to measure programs across seven common service areas. The webinar also featured a Project Outcome user from a small library. Our webinar speakers were:

  • Samantha Lopez, Project Outcome in Chicago, Illinois
  • Robyn Truslow, Calvert Library in Prince Frederick, Maryland

Asking Your Community about Technology Needs

A big thank you to Sam Becker for providing an introduction to the Impact Survey today. And thank you to Gretchen Pruett for sharing her experiences with the Impact Survey and the Edge Initiative at the New Braunfels Public Library (TX). If you missed the session, you will be glad to know it was recorded. Feel free to share the recording with others!

Ask your community about technology needs: The Impact Survey

The University of Washington Information School (iSchool) has launched the Impact Survey, a new survey tool designed to help public libraries assess how their communities use technology services at the library, and how it has had a positive impact on community member's lives. The survey asks patrons about technology use in the following areas: education, employment, entrepreneurship, health and wellness, eGovernment, civic engagement, eCommerce, and social inclusion.

Creative Commons License

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