Edge Initiative

Edge Benchmarks: Community Assessment and Partnerships

I just read Tom Sloan's highly informative Public Libraries magazine piece on the Naperville Public Library (NPL) titled, "What Makes an Award-Winning Public Library Successful." This article is jam-packed with practical tips on how to manage people, data, and create a culture that is nimble and open to change. What's more, the tips Sloan outlines are directly related to the Edge Benchmarks. Read on to find out how, and while you're at it, please take a few minutes to tell us your thoughts about the Edge Beta Benchmarks. We rely on your thoughts and expertise!

Good Enough isn't Good Enough: Thoughts on the Edge Benchmarks

As a librarian and as a leader, I’ve always loved standing at the crossroads of the Big Picture and the Day-to-Day Details, but it’s an uncomfortable place for a lot of people whose strengths lie in one area much more than the other. In spite of that, I have a habit of dragging people closer to that intersection than they really want to be.

Edge Benchmarks: Open Lab Assistance

We are taking a close look at models of successful technology training programs and sharing ideas for how to create similar programs in your library. In our last post we looked at ways to provide individual technology instruction to maximize flexibility with one-on-one assistance. In this post we look at how offering assistance in an open lab format can also provide flexibility and focus to your technology training.

Edge Benchmarks: Individual Technology Instruction

In this TechSoup blog series we are exploring examples of successful technology training programs and giving practical advice on how to create similar programs in your library. We start off the conversation about technology training models with Model #1: Individual Instruction, and how to make it easy to implement for just about any library.

Early Impressions from Edge Initiative Beta Test Data Analysis

Although we’re still in the early stages of digesting the rich data provided to us by the 160 libraries that took the time to participate in the Edge Initiative beta test, the University of Washington team has gained some initial impressions and insights from the responses.

Benchmarks need your help

You’ve likely heard about the Edge Initiative, a collaborative effort to create benchmarks for public access technology, where benchmarks and resources combine to help libraries of all sizes drive investment and spark continuous improvement toward technology services. TechSoup is part of the effort, and we’re asking libraries to help us create resources that work for everyone.

Technology Training Series: Models from Libraries

Are you looking for ideas for technology instruction services in your library? Tips for how to offer public technology assistance? Ways to improve digital literacy in your community? Then look no further. This is the first in a new TechSoup blog series to explore examples of successful technology training programs, and to give practical advice on how to create similar programs in your library.

Edge Benchmark One: You Shared, We Learned

Thanks to everyone for sharing your thoughts in last month’s survey, which focused on the Edge initiative's first Benchmark. Don't tell the other benchmarks, but this one might be my favorite as it is focused on technology training.


How do you turn a negative into a positive?

If you've ever been involved in creating something the public sees or uses, you know how setting it free feels: you're vulnerable, you want others to believe in it, to see what you see, you want positive feedback. For me, I want to know what people think. To really know, even if it's negative, because that's important information I can use.

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.