Sarah Washburn 18 January 2008 - 10:49am
Seems like everyone we talk to has a story about communication between techies and staff. Here are a few of the latest...
Eric Brooks, from Placer County Library in Auburn, CA is the system-wide techie department of one:
"Some people think, ‘I don't know anything about computers,’ and they just kind of clam up when they want to talk about them. And you try to set them at ease."
Becky Heil, from Dubuque County Library in Farley, IA said: