benchmarks

Tech Training Resources

Thanks to everyone who attended today's "Better Together: Tech Trainers Sharing Expertise" webinar. A special thanks to everyone who shared resources and ideas.If you missed the webinar, but are interested in tech training, you'll definitely want to check out the recording and the resources!

Savvy staff, Better Service, Happier Community

During Tuesday's webinar, "Tech Savvy Staff", Penny Talbert and Stephanie Zimmerman discussed the Ephrata (PA) Public Library's approach to increasing staff technology know-how. One of things that I found especially interesting was Penny's assessment of the outcomes she has witnessed since implementing their staff competencies program.

Tech Trainers Unite!

Virtually every library provides technology training in one form or another. How can we work together to share resources and ideas with one another?

"A librarian in the home?" Yes! Hear the Tech-a-la-Carte Story

Thank you to Irene and Alba for sharing their Tech-a-la-Carte experiences with us during today’s webinar! And thank you to the participants for asking great questions and sharing resources, too.

Knock, Knock, Your Librarian is Here!

When I first heard about the Poudre River Public Library District's (CO) "Tech-a-la-Carte," I was excited to learn about the training they are doing in their community, at community centers, and in other organizations. While working with Irene Romsa from Poudre River to prepare for an upcoming webinar, however, I learned that they actually take their mobile lab equipment into people's homes to provide technology training. Wow!

Staff Technology Skills: Ephrata Public Library (PA)

Updated Date!! Penny Talbert and Stephanie Zimmerman will be the guest speakers for next week's Benchmark 11 webinar on staff training. I just love the Ephrata Public Library LibGuide for staff technology competencies. 

Youth-led Tech @ the Library: Thank you Jennifer Nichols!

Thank you so much to Jennifer Nichols for sharing her experiences and ideas related to youth-led technology at the library in today's webinar! Thank you also to the participants for sharing your questions and experiences, too.

Edge Benchmark Seven: Whoa, Horsie!

TechSoup is part of a national coalition of 13 organizations working with the library field to create the first-ever set of technology benchmarks that define quality public access technology services in libraries. As part of this initiative, we are gathering feedback from libraries, and then sharing that feedback.

We recently compiled results from a survey focused on Benchmark 7. This benchmark states: 

Edge Benchmarks: Mobile Computer Labs

In this technology training blog series we identify tips and share best practices from public libraries. We have taken a look at individual technology instruction and open lab assistance as methods to provide flexible training in the library. This post explores several ways to offer technology instruction by taking computers out to the community.

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