Submitted by Jennifer Baker on 6 September 2011 - 12:51pm
I have to be honest, when I first heard about the Benchmark project I was a little circumspect. In my experience, most people don’t even know what the definition of a “benchmark” really is and it is often misconstrued as a goal or an objective. While benchmarks do work with goals and objectives, and even, *said in a whisper* strategic plans, they are by definition different. A benchmark is an industry standard or point of reference against which things may be compared or assessed. For example, a company wishing to improve would look to another company that is setting the industry standard in terms of development, quality, or service, and use that company’s success as a benchmark for setting their own goals.
Submitted by Larra Clark on 26 August 2011 - 12:20pm
Along with TechSoup, the ALA Office for Technology Information Policy (OITP) is one of the thirteen organizations working to develop a beta set of national public access technology benchmarks for public libraries. We’d like to thank Sarah for the opportunity to introduce ourselves and share some of our thoughts and experiences from working on this project.
Submitted by Janet Chase-Williams on 23 August 2011 - 9:05am
Benchmarks. These are words of foreboding for this rural librarian. Great. On top of non-existent funding now the library is going to have to live up to some Queens Library-quality technological advancements.
Submitted by Ariel Gilbert-Knight on 11 August 2011 - 10:43am
Submitted by Josie Parker on 9 August 2011 - 9:30am
When I was first invited to be a representative of public library directors in the Public Access Technology Benchmarks Initiative (joining the consortium of 13 organizations including TechSoup Global, ALA, PLA and the Urban Libraries Council), I was reluctant.
Submitted by Ariel Gilbert-Knight on 28 July 2011 - 9:30am
What would you think about a tool that:
- Creates a common language for discussing public libraries' and public access technology's role in supporting community goals
- Sets clear, achievable and measurable standards for public access technology for libraries of all sizes
- Supports strategic planning, budgeting and advocacy processes
- Provides an extra layer of legitimacy and authority to library technology discussions
- Helps you find new and clearer ways to tell your library's story
Submitted by Sarah Washburn on 6 July 2011 - 2:00pm
What do you think of when you hear the word, "benchmark"? From my experience, it evokes a range of emotional and intellectual responses. For many, it can sound a bit scary, like "job security for some of us (or the ditch we die in)."