Submitted by Crystal Schimpf on 5 June 2012 - 2:43pm
Are you looking for ideas for technology instruction services in your library? Tips for how to offer public technology assistance? Ways to improve digital literacy in your community? Then look no further. This is the first in a new TechSoup blog series to explore examples of successful technology training programs, and to give practical advice on how to create similar programs in your library.
Submitted by Stephanie Gerding on 5 June 2012 - 8:08am
Thanks to everyone for sharing your thoughts in last month’s survey, which focused on the Edge initiative's first Benchmark. Don't tell the other benchmarks, but this one might be my favorite as it is focused on technology training.
Submitted by Stephanie Gerding on 23 May 2012 - 12:21pm
Submitted by Sarah Washburn on 30 April 2012 - 3:25pm
Last month in Philadelphia, the Edge Coaltion had plenty of opportunities to learn what librarians and staff from libraries big and small thought about the benchmarks being created to support public access technology.
Submitted by Sarah Washburn on 27 March 2012 - 9:35am
If you've ever been involved in creating something the public sees or uses, you know how setting it free feels: you're vulnerable, you want others to believe in it, to see what you see, you want positive feedback. For me, I want to know what people think. To really know, even if it's negative, because that's important information I can use.
Submitted by Sarah Washburn on 27 January 2012 - 2:05pm
At a recent ALA MidWinter session on the Edge Initiative, Larra Clark from ALA OITP ended her remarks with, "the benchmarks are meant to be kicked. So kick it." Thus launched a focus group exercise where approximately 50 attendees were asked to provide feedback to a draft set of public access technology benchmarks.
Submitted by Sarah Washburn on 10 January 2012 - 9:59am
TechSoup Global has been working on the Public Access Technology Benchmarks project for over a year now, and we're excited to share what we've learned, and what we hope will be useful tools for the library community.
Submitted by Sarah Washburn on 26 October 2011 - 10:16am
Submitted by Ron Carlee on 25 October 2011 - 11:21am
Recently I was asked to comment on the importance of digital technologies from the perspective of local governments, which led me to think philosophically.
Submitted by Mary Hirsh on 16 September 2011 - 2:56pm
Earlier this year, the Public Library Association joined 12 other organizations to develop public access technology benchmarks. The group is funded by the Bill & Melinda Gates Foundation; the Urban Libraries Council is serving as the facilitating organization. Members of the group have been working very hard examining the history and roles of benchmarking and thinking about what sort of common, measurable services libraries offer. The purpose of the benchmarks is to develop a tool that libraries can use to quantify their public access services and to give libraries a common language in talking about these services to local decision makers.