Edge Benchmarks: Gadget Instruction

In this blog series, we are exploring various technology training models in public libraries and sharing tips and real life success stories. In our last post, we looked at how to use volunteers as technology instructors in order to increase the impact of technology training programs. In this post, we look at how to expand technology training to include gadgets and mobile devices. We share best practices for using both library and user devices and for training on a wide range of platforms.

Technology for Library Users with Disabilities

There are many exciting ways in which technology is empowering some people who have disabilities. At its best, technology can help people communicate more effectively and function more independently. It can improve quality of life. Many libraries are finding ways to facilitate adoption of technology for library patrons who have disabilities. Other libraries are working to find ways to add to the assistive technology at the library.

Learn more about LibraryYOU, Escondido Public Library's Local Knowledge Project

Anythink (CO) does such interesting things! I've been following tweets (here and here and here) about their TechFest, which is happening today and it sounds great. Donna Feddern from Escondido Public Library (CA) is a keynote speaker. If you can't hear her in Colorado today, you can check out the webinar she delivered with us last fall. Escondido's LibraryYOU is an inspiring project.

Buy and Maintain Public Access Computers and Labs: the easy way!

Do you want to find ways to make it easier and cheaper to set up, improve, or simply maintain your public library computers or training lab?

Register for our free webinar on Thursday, February 21 at 11 a.m. Pacific time to find out find out about the TechSoup donation that could make your life easier and extend your tech budget at the same time! Microsoft's Windows MultiPoint Server can save you over 60% in costs and upkeep.

Basic PC Troubleshooting: Webinar Follow-up

Huge thanks and kudos to Joe Olayvar from the WA State Library, who skillfully presented our most popular TechSoup Edge Initiative webinar yet: Basic PC Troubleshooting. Missed the session? Don’t worry! It was recorded. A number of resources were shared during the session and I’ll include links to those here. We'll be going through the questions that were asked during the session and will create a blog post to respond to those that weren't answered.

Making the library's technology user-friendly for children with special needs

Come On In! at the Skokie Public Library (IL) offers specialized services, programs, and resources for families and encourages children with special needs to "Come On In!" and enjoy the library.  The Youth Services Staff has been trained to better understand and serve children with disabilities. Join us for a free webinar to learn more about this successful program, with special attention to the technology involved.

Sowing the Seeds: Kinsley Library's Oral History Project

Why was I thinking about the Library Edge technology benchmarks while watching a Super Bowl ad? The connection was sparked by the RAM trucks farmer commercial. Here in Kansas, pride in farmers and their work is something people think and talk about on a regular basis.

Feedback on Edge Benchmark: sharing expertise & best practices

We've been surveying the library community to get feedback on the Edge Initiative's beta benchmarks. Beta Benchmark 9 focused on libraries sharing their best practices and expertise. The new version of the benchmarks was just released, strengthened by your feedback! A bit of tweaking and consolidation happened so that Benchmark 9 is now Benchmark 6. There have been a few changes to the indicators, however the core benchmark remains the same. 

Reduce downtime with these quick fix it tips (free webinar)

When a computer freezes or a printer jams, what do you do? Would you like to know more about basic troubleshooting on a Windows PC so you can minimize downtime? We're providing an introductory level webinar that will introduce you to tips and techniques that will help you understand how to fix common problems.

Broadband Basics: Webinar Follow-up

Thanks to everyone who attended today's "Broadband Basics for Public Libraries" webinar! A special thanks to guest speaker Kieran Hixon. If you missed the webinar, but are interested in learning more about broadband, you'll definitely want to check out the recording and the resources (linked to below).

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