Submitted by Brenda Hough on 17 December 2013 - 7:49am
The Edge Initiative toolkit helps libraries assess how their community is using library technology, identifying strengths and also areas for improvement. The toolkit includes benchmarks and Benchmark 8
states, "Libraries have sufficient staff with technology expertise to help patrons achieve their goals." This article will highlight one library's approach to fostering staff technology skill building.
Submitted by Brenda Hough on 31 October 2013 - 9:21am
Submitted by Brenda Hough on 29 October 2013 - 12:00pm
As we prepare for Thursday's Edge Initiative webinar with Mick Jacobsen and Toby Greenwalt from Skokie Public Library (IL), we're highlighting useful technology training resources. Whether your library is training its staff and volunteers to use Windows 8 or Excel, or helping patrons learn to use Google, the Atomic Training Donation Program at TechSoup can help you get started.
Submitted by Brenda Hough on 22 October 2013 - 7:53am
Next week, we'll be talking to Mick Jacobsen and Toby Greenwalt about staff technology skills training (register here). It's an important topic and one we regularly address here at TechSoup. As we prepare for next week, we've gathered some of our favorite recent posts and spotlights related to staff training. Enjoy!
Submitted by Brenda Hough on 16 September 2013 - 12:20pm
Many people working in libraries spend a significant amount of time troubleshooting technology (printers, computers, wireless routers, etc.). If you're new to this role and are perhaps an "accidental techie", without a background or training in fixing technology, how do you gain the skills you need? And how can you feel prepared to address problems and issues you may not be able to anticipate?
Submitted by Brenda Hough on 13 August 2013 - 11:20am
When Denise Davis, Deputy Library Director of the Sacramento Public Library, discussed the library’s experiences with the Edge Initiative last month, webinar participants wanted to know more about the staff technology skills training that Denise mentioned. In this post, Amy Calhoun, Sacramento Public Library’s Virtual Branch Coordinator, tells us more.