December, 2009

This post was written by Laurie Sanchez, TechSoup's Director of Customer Experience. It originally appeared on the TechSoup Blog and is being updated daily there throughout our holiday break.

Greetings! This is my first blog post and I'm excited to talk about customer service at TechSoup.org. With this post, I want to provide information that will explain steps we've recently taken to focus service efforts on our highest priority: qualifying nonprofit organizations and public libraries so they can take advantage of the technology offerings available through the discount and donation programs TechSoup has available. My full update is below but know that you can check out our FAQ page and contact information to learn more and ask (or answer) questions in our helpful Community Forums.

          PLEASE NOTE: TechSoup Offices and Customer Service will be Closed from December 25, 2009 through January 3, 2010.

What Should a Website Cost?
Thursday, December 17, 11 a.m. Pacific time

Are you thinking about revamping your website but not sure where to start? Are you working with a web developer but wonder if you're paying too much? With all the tools and strategies available, it's hard to know where to start and what to expect. Attend this free webinar where Allen Gunn, Executive Director of Aspiration, will share valuable information about:

The ALA Washington Office will be participating in the Google Policy Fellowship program for the summer of 2010. Google Policy Fellows work for ten weeks during the summer at ALA Washington or at other public interest organizations involved in debates on broadband and access policy, copyright reform, online privacy, and open government. In particular, ALA encourages master’s and doctoral students in library and information studies with an interest in national public policy to apply for this fellowship.

Check out the Google Policy Fellow website for pertinent details. Applications are due Monday, December 28, 2009.

In TechSoup's Unpower Yourself! contest in November, we shared our Five Things You Can Do in Five Minutes to Reduce Your Power Use and asked you to take a survey sharing how you've reduced your IT energy use. We had 137 entries! We're happy to announce our three randomly-selected contest winners:

Wow, it seems like there is a lot of online learning going on recently! We had a great webinar yesterday with WebJunction on Library Computer Networking, and they have another hot tech topic next week, Integrated Library Systems: Open Source and Customization. AND here at TechSoup we have a webinar coming up next week! See a quick list below. Maybe you can multi-task and do end of year filing or wrapping presents while you listen.