25 August 2016 - 2:46pm | by Ariel Gilbert-Knight

To access TechSoup's new online course, you'll need to create an account on our training platform.

Here's how you do it.

1. Go to https://techsoup.course.tc/.

2. Create a training account. You need to create this new training account the first time you access the training platform, even if you're already a TechSoup member.

On the login page, click Need an account? Register now!

screenshot showing Need an Account? Register now! link

25 August 2016 - 2:27pm | by Susan Hope Bard

This post originally appear on the TechSoup blog. Many libraries have already signed up for our free online tech training course - come join the learning party!

Lego people, including Star Wars characters, learning how to train their staff on technology

You told us that you wanted more how-tos and online training options from TechSoup. Your wish is our command.

We're thrilled to announce that TechSoup is launching its very first online course. Learn the basics of implementing and conducting effective tech training in TechSoup's Tech Training for Nonprofit and Library Staff 101.

23 August 2016 - 1:50pm | by Ginny Mies

Bookmarked book

This is the beginning of a recurring series in which we'll share articles, blog posts, and other resources that have piqued the TechSoup for Libraries team's interest. Most of what we share will be related to library technology, but we'll occasionally include some other stories that we think are of interest to the TechSoup for Libraries community. And because TechSoup is a global organization, we'll also share some stories about libraries overseas. Enjoy!

18 August 2016 - 1:27pm | by Ariel Gilbert-Knight

sunset over the ocean

OK, I may have exaggerated a tiny bit. But if you're not relaxing on a sandy beach, why not learn some new tech skills?

Office Productivity in the Cloud

On August 18, learn about the ins and outs of using cloud office productivity tools, the benefits and limitations, and get help deciding whether your organization should make the switch.

Clear up the cloud

Training Your Staff on Technology: TechSoup Resources

Join TechSoup on August 23 for a tour of training resources available to help your nonprofit, library, church, and foundation staffers increase their technology literacy and grow their tech skills. Plus, you'll get a sneak preview of our first free online curriculum to help you become a better tech trainer.

Be a better trainer

16 August 2016 - 2:46pm | by Ron Marshall

 

The troubleshooting tips provided here address basic, often-overlooked problems that do not require you to open your computer's case, handle hardware components, or delve deeper into Windows' inner workings. Remember that your goal here is to solve an existing problem, not create a new one. If you feel uncomfortable performing a certain action, call in someone with more expertise.

Desktop errorWe focus on troubleshooting four common scenarios that occur with Windows-based computers.

  1. The computer won't power up.
  2. The computer powers up, but the monitor is blank.
  3. The computer won't boot from the hard drive.
  4. Windows won't start up properly.

Please bear in mind that these are all generic recommendations. With the huge number of different makes and models of PCs out there, specific troubleshooting steps may vary somewhat. If these steps fail to address the issue you are encountering, you will need to seek advice from a professional or, if your computer is still under warranty, from the manufacturer.

To troubleshoot your computer, follow the steps in each section below in order.

2 August 2016 - 11:59am | by Ginny Mies

Cedar Rapids coaster

You know your library rocks — but does your community know it? To change perceptions of the library, we need to demonstrate how the library is not only relevant but is also a place for fun and learning. Outside the Lines is a weeklong celebration (September 11 – 17, 2016) that showcases the creativity and innovation happening in libraries.

A big component of sharing this creativity is by way of social media. For a recent webinar, we invited Erica Grossman, creative lead in the Innovations Department at Anythink Libraries in Adams County, Colorado, to share some tips for participating in Outside the Lines. Erica was part of the creative team that developed and launched Outside the Lines and is currently on its planning committee.

You can watch the full webinar here, but here are some of the highlights.  

1 August 2016 - 11:15am | by Anna Tschetter

Girls Who Code Club at Mountain View Library

Over the last few years the library world has been buzzing about programming in STEM (Science, Technology, Engineering and Math) and coding, the new digital literacy. For many librarians like myself, who come from a humanities background and are used to planning programming around books and literature, this new digital literacy can seem daunting. Add in the fact that many celebrated STEM and coding programs are backed by large budgets, multi-system libraries, and lots of staff, the idea of putting together a meaningful program at your own library can seem almost impossible!

However, I’m here to tell you that you don’t need a big budget and oodles of staff to bring computer science to your community. You just need Girls Who Code.

28 July 2016 - 12:56pm | by TechSoup Announcements

This blog was originally published on TechSoup.org. If you miss the free upgrade offer, you can still request Windows 10 through TechSoup. 

Microsoft's free Windows 10 upgrade offer ends on July 29, 2016. If you want to take advantage of this free upgrade offer, now is the time.

Learn About the Free Upgrade

TechSoup is here to help you understand the best upgrade option for your organization. If you have active Software Assurance, use a Windows version that isn't eligible for Microsoft's free upgrade, or you need Windows 10 Enterprise, read on!

18 July 2016 - 11:58am | by Adam Lui

This post was originally published on the Community Technology Network's (CTN) blog. CTN's mission is to unite organizations and volunteers to transform lives through digital literacy. We thought libraries, especially those that teach digital literacy classes, would find this blog post useful. 

A connected globe

Becoming digitally literate can be a long journey for many learners. It can seem like an impossible one to those who speak limited or no English.

However, thanks to technology, it has never been easier to eliminate this barrier to digital access. Here are five ways you can increase the effectiveness in which you teach digital literacy as a trainer.

14 July 2016 - 12:29pm | by Ginny Mies

 

privacy keyboard

Patron privacy is an ongoing issue in the library world. In the modern library, data collection is a reality, and customer information is a double-edged sword. On the one hand, data collection allows libraries to understand their patrons better and personalize services. On the other hand, collecting and using patron data is a serious challenge to the library profession's ethical commitment to protecting patron privacy. And it gets even more complicated when this data is handled by a third-party vendor, such as an integrated library system or an online catalog.

For our June webinar, we invited two privacy experts to explore these issues and discuss tips and resources.

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.